Dreaming of your next trip to a beachside oasis, urban city center, or off-the-path adventure in a new country? You’re probably thinking about booking flights, choosing accommodations, and figuring out the best places to dine and explore while you’re at your destination.

Picture this: What if you could talk to an expert who knows all the upcoming flights, the best hotels, and how much they cost? And what if that expert knew the best places to visit based on your preferences?

This expert exists. In fact, you can talk to them day or night because they never sleep. I’m talking, of course, about the AI travel agent.

What’s an AI Travel Agent?

AI travel agents perform the function of a traditional travel agent using the power of computers and artificial intelligence. These programs can look at large amounts of data and make calculations or use natural language processing to give you travel recommendations in the course of a conversation.

These AI-powered travel agents can take many forms, including:

  • Chatbots – Chatbots using conversational AI can understand the words you type into the chatbots and provide answers to your requests. For example, you can ask for flight recommendations between two airports on a specific date.
  • Pricing Forecasters – Some companies use AI and machine learning to analyze flight and hotel pricing data to predict when prices will rise and fall, allowing you to buy when prices are lowest.
  • Travel Planners – These AI bots can help you to plan out your trip itinerary, from flights and hotels to sightseeing excursions, restaurants, and more.
  • More to Come – It’s just the beginning of the AI-powered changes coming to the travel industry. Everything is digitizing (think eSIM cards), and AI has the potential to streamline and improve so many facets of the travel industry, and we’ll see more novel applications as time goes on.

Why Use an AI-Powered Travel Assistant?

There are so many reasons why you should consider looking at an AI tool for your next trip, including:

  • Save Time – Instead of talking to a human agent who has to think, type, and even flip through different resources to find the information you’re looking for, you can directly ask an AI bot for what you’re looking for. No need to exchange niceties and the bot will get your information straight from source data in seconds.
  • Always Available – Your AI travel agent never sleeps or takes bathroom breaks. You can access it anytime to get the help you need.
  • Get New Ideas -AI software is able to access tons of data and synthesize it in new ways, which means your agent can find new ideas for travel that human travel agents may not have thought of.
  • Most Accurate Info – Everything an AI software will tell you is based on data (at least what it’s found on the internet) rather than bias or personal experience. You can get the most accurate, up-to-the-moment information based on massive datasets. And AI bots can do calculations like predicting price changes with complicated formulas, something that travel agents simply cannot do on the spot.

What Is the Best AI Travel Agent?

Here’s the AI travel agents available so far:

1. ChatGPT

Best Overall Assistant

You’ve probably heard of ChatGPT already. When it hit the internet on November 30, 2022, it was covered by nearly every news organization, blogger, and social media influencer and grew to 1 million users in less than a week—that’s how much this software has revolutionized the internet.

ChatGPT can handle almost anything you ask, which means it can also help you plan out your next trip.

Here’s how it handled a few of my requests:

The downside is that ChatGPT has a closed dataset from 2020 or 2021 and can’t pull in any new data. It won’t help you find flight information, but it can draw on its knowledge of the internet to give you recommendations for travel.

ChatGPT Pricing

ChatGPT is free to use, but the server sometimes goes down because of too much activity. You can get priority access and connect ChatGPT to the latest language model, GPT-4, on the Pro plan for $20 a month.

ChatGPT Verdict

If it’s your first time trying out AI-powered travel software, give ChatGPT a try. It might be all you need for your upcoming trip and inspire some great ideas.

Try ChatGPT Here

2. GuideGeek

Most Conversational

GuideGeek is a WhatsApp-based travel chatbot that can give you travel recommendations, flight recommendations, information about the language or culture where you’re visiting, and generally answer any travel-related questions you have.

I tested it out and found it to be really helpful.

Here are some snapshots of my conversation with the bot:

The con with this is that it can’t provide specific flight recommendations or do price forecasting. It only gave some vague recommendations of flights based on the dates and places I said I would travel, but I would need to go to the travel companies directly to book the flights.

You can, however, find hotels and Airbnb listings, and the bot asks you for your preferences to help you find the best option for your search.

One question I have is the security of the answers. There’s no security policy on the website, so it’s best to refrain from providing personal information in your conversations with the bot.

Guide Geek Pricing

GuideGeek is free to use.

Guide Geek Final Verdict

GuideGeek gives you a fun and interactive way to plan your trip. It really does feel like you’re chatting with a knowledgeable and friendly travel agent and getting answers to all your burning questions.

Try Guide Geek Here

3. EddyTravels

Quick Deals

EddyTravels is an AI-based flight and hotel booking app with an interactive AI assistant called Eddy AI. In a few clicks, you can get custom-tailored flight, hotel, and tour recommendations based on your needs.

After getting some initial recommendations, you can change your dates or ask for more info. Click directly on the deal you like to move to a purchase page. Plus, the chatbot supports multiple languages.

The downside of this chatbot is that you can only search for packages to buy, and there isn’t much conversation to be had (unlike GuideGeek). Also, the bot couldn’t understand every query; for example, I told it I wanted flights with fewer stops, and it didn’t understand what I was asking.

Eddy Pricing

Eddy AI is free to use.

Eddy Final Verdict

If you’re looking for flights, hotels, and tours and want to get recommendations fast with the help of AI, EddyTravel is for you.

Try Eddy Here

4. Hopper

Predict Price Changes

Hopper is an AI-powered price forecasting and travel booking app that can predict price changes with up to 95% accuracy. This means that you can wait until your flights or hotel rooms are at the lowest possible price before booking. It also has a Price Freeze feature that lets you save a low price if you need a little more time to decide.

The con of using Hopper is that it’s only available as a mobile app.

Hopper Pricing

You can download and use Hopper for free on iOS and Android.

Hopper Final Verdict

If you’re ready to book a flight or hotel and want to get the absolute best price, you should definitely try Hopper.

Try Hopper Here

How Will AI Change The Travel Industry?

AI is set to change the travel industry as we know it. Here are a few ways I predict it will change things:

  • It will be easier for travelers to access and analyze data, making for faster and easier travel decisions.
  • It will become easier to create hyper-personalized travel itineraries.
  • Travel planning will become faster and smoother.
  • Travel costs may go down as the cost of personnel goes down (we hope).
  • Customer experience will be smoother as you can get basic answers in seconds without needing human agents – and customer service reps are freed up to deal with the more difficult issues.

Frequently Asked Questions (FAQs)

What is artificial intelligence?

A computer program has artificial intelligence when it can learn and use information much like a human would, using technology like machine learning and natural language processing.

How do AI travel agents treat customer data?

This is one of the sticky subjects of AI chatbots. Your best bet is to look through the fine print and privacy policies of each AI service you use. It will vary.

Why do travel companies use AI-powered travel agents?

AI-powered travel agents save travel companies a lot of money, as they can hire fewer personnel and direct more traffic toward an AI chatbot. AI can also help predict demand and help the company make better data-driven decisions to increase bookings and revenue.

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